Online Pokies

Contact Us

Our dedicated support team is available to assist you with all enquiries related to your gaming experience. We are committed to providing prompt and professional assistance in accordance with New Zealand's gambling regulations and industry standards.

Contact Methods and Response Times

We offer multiple communication channels to ensure convenient access to our support services. Our customer service team operates under strict compliance with New Zealand's gaming legislation and internal protocols.

Contact MethodAvailabilityResponse Time
Live Chat24/7Immediate
Email Support24/7Within 24 hours
Phone SupportDaily 8AM-10PM NZSTImmediate

Support Procedures and Requirements

To ensure efficient resolution of your enquiry, please follow these established procedures:

  1. Prepare your account details and specific enquiry information before contacting us
  2. Contact our live chat service for immediate assistance with general enquiries
  3. Email us at [email protected] for detailed account or technical matters
  4. Call our New Zealand support line at 09-123-4567 for urgent matters requiring immediate attention
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